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Business texting. Team accountability.

Your customers want to text.

Give your team one place to manage customer texts, so every conversation gets a response.

  • Multiple Users
  • One Phone Number
  • Every Conversation Accounted For

90% of texts are read within 3 minutes. Show customers you're listening without using your team's personal phones!

Text us: 737-241-5656See How It Works

We reply fast — we run on ChitChat. Text us and see for yourself.

Trusted by local businesses

  • Violet & Co.
  • Riegel Tuning
  • Continental Auto Service
  • Tunerworks

Real businesses. Real customer conversations.

See how it works

Business texting, made simple.

Faster replies. Better accountability.

01

All messages in one place.

See every customer text, voicemail and private message.

02

Stay organized.

See unread messages, waiting customers and team assignments.

03

Multiple locations.

Easily switch between your locations.

The problem

Texting from personal phones doesn’t scale.

  1. 01

    Personal phones = risk

    Texting customers from personal numbers means privacy issues, missed messages and no record of what was said.

  2. 02

    No shared inbox

    When several people reply, conversations splinter. Customers repeat themselves and your team loses time.

  3. 03

    Slow responses

    Without assignments, tags and search, important messages slip through the cracks — and customers leave.

One business number. One shared inbox. ChitChat gives your team the roles and tools to reply fast — built for teams.

  • Shared inbox

    Every inbound and outbound text in one dashboard, updated in real time.

  • Assignments & tags

    Route each conversation to the right person. No more “who replied to this?”

  • Payments & templates

    Send payment links and reuse message templates in seconds.

  • Multi-location ready

    Run several locations under one company, with per-location billing and separate data.

  • Shared inbox
  • Team assignments
  • Message templates
  • Payment links
  • Private notes
  • Voicemail
  • Multi-location
  • Slack alerts

See it in action

From first text to paid.

An everyday ChitChat workflow, start to finish.

Watch how-to videos on YouTube(opens in a new tab)

  • One phone number.

    Your whole team can text customers from a single business number.

  • Everyone stays in the loop.

    See full conversation history, assign messages and make sure nothing gets missed.

  • Built-in accountability.

    Know what's been handled and what still needs a response.

What customers say

Loved by busy teams that reply fast!

We went from messy phone texting to a real inbox. Assignments and templates alone saved us hours every week.

Chris H.Shop Manager

ChitChat has been a game changer for my business! As a busy floral studio, our hands are usually holding flowers and we can’t always get to the phone. ChitChat makes it easy for clients to reach us by texting our business number, so we don’t miss inquiries or opportunities to make a sale.

I love being able to respond from anywhere while keeping my business and personal communications separate. It’s also fantastic for keeping our team connected, with all client conversations in one place so communication stays organized and consistent.

From taking orders and arranging deliveries to collecting payments and sharing photos of finished floral arrangements the entire process is seamless. It’s made running my business more efficient while creating a more personal and convenient experience for our clients.

Violet & Co.Shop Owner

Customers love payment links. We send one message and get paid faster—no back-and-forth.

Steve H.Director

Communicating with customers has never been easier. We now reply in under 2 minutes on average. Happier clients, more booked jobs.

James C.Shop Manager

FAQ

Questions, answered.

Still have questions? Text us at 737-241-5656 or email support@chitchat-sms.com

Texting is faster. We'd know — it's literally our job.

  • Yes, and it’s the fastest way to start. Pick a local number during signup and you’re ready to text right away, with no paperwork or porting wait. Most of our clients choose this option.

  • Yes. During signup you can choose to use your number and upload an LOA (letter of authorization) plus your last bill. We’ll handle the rest.

  • Yes. Send a secure payment link right from the conversation. Customers pay from their phone and you see it marked as paid instantly.

  • Yes. Add as many locations as you need under one account and switch between them in two clicks. Invite your team and control who has access to each location.

  • Yes. ChitChat works on desktop and is fully optimized for mobile browsers. Native iOS and Android apps are coming soon.

Text us

Let’s get you texting.

Text our team at 737-241-5656. We answer with ChitChat, so consider it a live demo — usually done before your coffee cools.

Text us: 737-241-5656